Lector accepts return of unopened product up to 30 days from the original purchase date. Within this window, you may bring product into the store for refund; a receipt or original order number is required in order to process an over-the-counter return. Unfortunately, Lector cannot accept online returns.
Corked or otherwise innately flawed bottles are always a possibility when it comes to wine, albeit infrequent. Lector stands behind our products we sell and we are happy to accept return of open bad bottles within the 30-day return window. Given that the products are variable and perishable by their very nature, we are unable to guarantee wines that have been out of our possession for longer than 30 days, and therefore cannot make exceptions to the policy even in the event of bad bottles.
Please note that all bad bottles must be returned to Lector for inspection by a manager before a refund or credit can be issued.